We endeavor to ship all domestic (U.S.) orders within 1-2 business days of receipt. Please expect your order to be delivered within five (5) business days of ordering. When your order ships, we will email you a notification of shipment, which will include your order's tracking information.
International Shipping Policy
- We are not liable for and will not refund any orders lost, damaged, or confiscated by customs. You are purchasing at your own risk.
- Once processed, international shipments may take 2-6 weeks to arrive. This can vary greatly based on the country and its custom processes.
- We do not consider package lost in transit until 45 days after shipment. If determined lost, we must open a tracer claim with the shipping carrier before taking any corrective action. If your package is determined lost, a lost package affidavit email will be sent from our third-party claims company (U-PIC) to confirm non-delivery. All lost package claims must be reported within 90 days of the original purchase date.
- Some duty tax fees may apply, however we cannot predict these in advance. Please refer to your Customs agency for more information before ordering.
Please note that customers regulations can change monthly in each country; if not adhered to properly, your order is at risk of being returned or confiscated. We are not liable for any damages or additional fees caused by or accrued by customs. We are not liable for and will not refund any orders confiscated by customs; you are purchasing at your own risk. If a package is returned to us by Customs in good condition, we will refund you for the cost of the product minus the shipping cost incurred by us.
Please see the below countries we are unable to deliver to per their customs laws and restrictions: Mexico, Germany, Spain, Austria, Sweden, Poland, Brazil and South Africa.